Posted on 01st October 2020
During lockdown we learned a lot and, whilst we are delighted to be able to see patients in the practice again, video call triaging for patients with eye care emergencies was very effective. So, if you are an existing patient and have an eye care emergency or concerns about your eyes, we may still suggest the first step is a video call to assess you remotely. This ensures you can be seen quickly and saves you having to come into the practice unnecessarily.
We now have an optometrist dedicated to assessing emergencies by video call every day. Hopefully it goes without saying that if we then think you need to be seen, we will arrange a time for you to come in, but equally, we treated many patients very effectively remotely, so will continue to offer this.
Please always make us your first port of call in an eye care emergency as we have the highest quality equipment and most expertise in eye care, and it also helps alleviate pressure on your GP. This video gives more detail on what constitutes an emergency, but really if you have any change in your eyes or your vision, please get in touch.