
Meet the Admin Team: Caroline Budge
Caroline has been part of the team here for five years, starting at front of house before moving into the admin team upstairs, where she now plays a key role behind the scenes.
Day-to-day, Caroline is one of the voices you’ll hear on the phone or over email, helping with patient queries, appointments, and Vision+ memberships. She does an amazing job keeping things running smoothly and making sure patients feel supported at every stage of their experience.
When it comes to eyewear, Caroline is all about sunglasses. She loves Gigi Studios, Maui Jim and Anne et Valentin, particularly styles with a brown graduated tint, so she’s delighted there’s a new collection for the spring!
Her advice to patients is simple but important, when booking your appointment, let us know about any changes in your vision or anything specific you would like to discuss. It helps us make sure you get the most out of your time with the optometrist.
What Caroline enjoys most about her role is knowing that, even though she is not always patient-facing, her work plays an important part in the overall experience. By keeping everything organised behind the scenes, she helps ensure each visit runs as smoothly as possible.