Meet the admin team: Lorna Cameron

Meet the Admin Team: Lorna Cameron

Lorna has quite literally grown up with Cameron Optometry. From folding copies of the newsletter, Sightlines, around the kitchen table as a child, to covering reception during school holidays and even helping her mum to build the original glasses display units, she has been part of the practice story for many decades.

Today, Lorna co-owns the business alongside her brother Ian, with overall responsibility for operations. She holds a degree in Business Studies, has completed advanced first aid training and undertaken extensive human resources and staff management training. Alongside her operational role, she also sits on both the Eco Committee and the Charity Committee, reflecting her commitment to doing business responsibly and giving back to the community.

Day-to-day, Lorna works within the admin department, the team you speak to on the phone or email. Behind the scenes, they coordinate contact lens orders and deliveries, prepare patient reports, manage diaries and clinics, oversee financial processes, order stationery, and keep everything running smoothly. Much of what they do is unseen, but it is essential to ensuring Cameron Optometry works as efficiently and seamlessly as possible.

When it comes to eyewear, Lorna loves Theo, a brand known for its bold shapes and vibrant colours that still manage to feel elegantly understated on the face. She is also a big fan of Cutler and Gross for a classic, confident frame, especially their sunglasses.

Her advice to patients is simple. “We always want your experience here to be exceptional, from your first phone call or email to your appointment, your coffee, your glasses and your ongoing eye care. If anything ever concerns you or does not quite meet expectations, please let us know straight away. It would genuinely be our pleasure to resolve it. Equally, if you have had a brilliant experience, we would love to hear that too. Please tell your friends, leave a review, and help us continue to improve.”

What Lorna enjoys most about her role is improving how things work. She finds real satisfaction in refining processes and putting systems in place that make the practice better for both patients and staff. Above all, though, it is the people. The team works incredibly hard, supports one another and manages to have a lot of fun along the way, which makes being part of the Cameron Optometry family something very special.

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